Carney’s 4 Mistakes Article is a Good Read

I subscribe to several WordPress newsletters. I recently ran across this article

4 RIDICULOUSLY OBVIOUS MISTAKES I MADE BUILDING WORDPRESS SITES FOR CLIENTS.”

Let’s take a quick look at the reasons without his explantations.

  1. Casually Agreeing to Increases in Scope
  2. Allowing Delays on the Client’s Side
  3. Making Sure Everything is Perfect, Personally
  4. Charging a Fixed Price Without Hard Data

It’s a good read and I recommend anyone doing freelance work to read the whole article. I think it is fair to say that his conclusion is that a freelancer can avoid these kind of mistakes by putting a good project/time management tool into place. I think that is fair but what I see is the mistake of “wanting to be nice” to your clients. It reminded me of the opposite case: my first experience with hiring an attorney. I’d call and leave a message: BAM – I got charged for 10 minutes of his time! I didn’t like that at all. It really pissed me off! But in later years when I was doing work for customers and they would call to leave messages, I came to understand why – their rambling, awful long dragged out messages took me more time to decipher than just talking to them. I changed my message “Please leave a call back number. I’ll call you back as soon as I can.”

I agree that time management software is extremely helpful but, IMHO, just learning not to be “too nice”, is just as important.

Deliver good WordPress Code, not Mr Nice Guy